Blog

Company Announcement: Bryan Crawford Promoted to Sr. Director of Service Delivery

April 30, 2018

Overseeing Advanced Network Solutions’ Service Desk team for the past four years, Bryan Crawford has brought a wealth of knowledge, passion and dedication to the ANS family. His commitment to excellence has proven invaluable as he has grown the team, both as employees and as individuals. It is because of his hard work and focus, that we are happy to announce Bryan’s promotion to Sr. Director of Service Delivery!

“He [Bryan Crawford] has demonstrated time and again the passion he has for improvement and team work. As a fearless leader, loved by his employees, I am excited for this next step in his career with Advanced Network Solutions and to see how he brings that passion to his new teams.” – Jeff Prouse, VP of Technical Services

In his new role, Bryan will oversee three key teams who are vital to providing our clients the best service in the industry. Our Service Desk team is the crux of all service needs and is only a quick call or email away for our clients. The Managed Service team is responsible for automation of monitoring and managing our client’s backups and security, ensuring they have the most uptime possible. The Escalations team is a specialized group that is responsible for all service needs that require special attention and a specific skill set.

Outside of the office Bryan is celebrating another exciting development in his life, the birth of a new baby girl, Aria Grace. When not busy running his teams and being SuperDad, he enjoys brewing kombucha. His favorite memory at ANS was when he received the ESGR Patriotic Employer Award.