Next week kicks off an event that every SMB should be paying attention to: National Cybersecurity Awareness Month (NCSAM). The annual event started in 2004 and is led by the…

Passwords are the bane of the IT department’s existence, and it’s no wonder. People handle passwords as if they’re business cards, not the keys to the kingdom. And hackers love…

Backups are one of those strategies that SMBs aren’t sure how to handle. First, there’s the confusion over what exactly constitutes a backup, and then there is the fallacy that…

By: Jeff Prouse, Vice-President of Technical Services Today's companies use digital technologies for all aspects of their corporate strategy, from growing their market share to enhancing customer service capacity. However,…

SMBs face challenges every day. Every activity from balancing the budget to managing vendors and mitigating security risks is full of frustration and uncertainty. Throw IT management into the mix…

Business competition for SMBs is fierce in today’s economy. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at…