improvement /ɪmˈpruv·mənt/ – the process of making something better or of getting better.

feedback /ˈfidˌbæk/ – reaction to a process or activity, or the information obtained from such a reaction. 


Successful business improvement, which directly impacts growth, must be driven by what clients want and need. Without this key foundation, companies run the risk of missing the important areas to focus and improve on.

Advanced Network Solutions is in the business of partnering with, and helping, other businesses. Continuously improving ourselves to better meet the needs of those businesses, we rely on the feedback our clients provide. One new enhancement we have designed is to provide an easy, and colorful, way for our clients to share with us their thoughts and opinions.

Providing feedback is now as easy as clicking a reaction in the email we send you when your request has been resolved.



Clicking one of the reactions in the email will bring you to a web page that has your reaction pre-selected and individual questions pre-filled out.


Nothing more is needed – you can scroll down to the bottom of the page and click “Submit Survey”. If you would like to adjust your reaction you can do so in one of two ways:

  1. Click one of the reactions at the top of the page. This will auto-adjust the individual responses to the survey questions below
  2. Click individual responses to the survey questions

You can also add additional comments if you would like – we love hearing from our customers!